Can I still return items during the COVID-19 pandemic? How quickly does Victoria Plumb resolve customer queries? How can I return an item? These damaged tiles can be used for the cuts you will need to make. It has helped over a million customers achieve their dreams when it comes to bathroom design by cutting out the middleman and operating online, so they can pass on the reduced costs to their customers. If damaged items are reported outside of this 14 day time period BUT within 30 days of receiving your goods, you’ll still receive a replacement but we’ll be unable to offer you a refund. Return items should be in a resalable condition and packaged suitably for transport by our couriers. If you’re exchanging a product outside of 14 days from delivery but within 365 days, you will be required to pay the transportation costs associated with the redelivery and return. If you no longer require items from your order, you can return items online from your account, within 14 days of your order being delivered. Victoria Plumb have a returns Grade of F. As you will see below this is a fraction of the tickets I have received and answer but still no redress all I want is a working toilet seat for the heritage toilet that I bought from them (faulty hinge not working properly ) this is ridiculous way of controlling the faults and returns. 365 day exchange not available for Trade customers. Before returning your items, please complete the returns section of your delivery note. For your convenience, you can arrange for your item(s) to be collected or dropped off at your nearest Post Office. We may ask you to confirm your Zuletzt konnte sich beim Victoria Plum Test nur unser Sieger hervortun. We’d like to reassure you that we are delivering orders and collecting returns as normal, however, until further notice, we cannot enter any property. How much does it cost to install a shower? How much does it cost to install a toilet? See all articles Support Can I cancel my order? Toggle navigation Returns. Creatio named a Leader in the 2020 Gartner's Magic Quadrant for Sales Force Automation In welcher Häufigkeit wird der Victoria Plum voraussichtlich benutzt? With a wide selection of famous brand names, including Mode Bathrooms, Mira Showers, The Bath Co., Grohe, Triton and more, an award-winning delivery service that fits with your lifestyle, plus 14 day no-quibble returns and extended guarantees, it’s no wonder we’re now the most trusted UK bathroom retailer on Trustpilot. chipped edges). Then you should definitely check out Victoria Plum: an online-only business which offers stylish bathroom designer items at affordable prices. We also have next day delivery facilities with delivery charges. As long as the item hasn’t been installed or used, we’ll replace, refund or swap it for another suitable product as quickly as possible, hassle-free and FREE OF CHARGE. Products that have been used, installed or made-to-order (after inspection with our delivery team) will not be accepted as damaged goods. If the item is small enough, we’ll send you a prepaid returns label so you can simply pop it in the post, or, if … Victorian Plumbing is a leading retailer of bathrooms online. How much does it cost to install bathroom furniture? If you use a combination of home and work computers, plus tablets or mobiles to shop, there is now an easy way to keep track of your selected items. Check out our blog for fresh inspiration and expert advice. We’ll also be happy to arrange for any alternative items to be sent to you. We’ll either arrange collection, ask for goods to be returned to us or ask for you to dispose of your goods (never dispose of goods without our notification). Order Number * Email Address * Next Step. The remedy available to the purchaser (or where relevant, the first end user) once the fault has been confirmed, under this standard guarantee is the right to have any products replaced. Victoria plum website is, easy to use. + £20 off your first order. Please contact us if you wish to do this. order status, payment method or delivery courier. Online Security | A variety of time slots. Eco-friendly, water-saving bathroom range. Introducing easy-fit, super-stylish flooring, 5 things to consider when choosing your bathroom tiles. Once the missing part or item has been confirmed, we’ll ensure a replacement is sent free of charge, and with the minimum of fuss. Returned items should be in resalable condition and packaged in their original packaging or, where this isn't reasonably possible, packaged in a condition suitable for transport by our couriers. Made-to-order products are not included in either our 14 day returns policy or our 365 day exchange policy, and can only be returned if faulty or not made to the specification given at time of ordering. GB. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK. All in all an easy way to specify. Please see our guide to. Can I replace or exchange an item online? Just look out for the Add to compare around the site and revisit this link. To ensure a speedy resolution, we must be notified of any items that are thought to be faulty as soon as possible. email address first. to retrieve items you may have added from another In the case of tiles, it is not unusual to have a small proportion of the tiles broken to some degree (e.g. On very rare occasions you may find a part or item missing from your order. Once a fault has been confirmed, we’ll then advise you of the next course of action. Please make sure you inspect your goods as soon as you receive them and let us know within 30 days of receipt if any part or item is missing, by contacting us. Returns; Support; Support Can I cancel my order? After inspecting your goods, we do ask that any damage be reported as soon as possible to ensure a quick and effective resolution. We may ask you to confirm your Die Redaktion hat im genauen Victoria Plum Test uns jene besten Artikel verglichen sowie alle brauchbarsten Eigenschaften gegeneinander. If a missing part or item is reported over 30 days after receiving your goods, we’ll be unable to send a replacement. Log in to your account. Can I get a copy of my order? Recommended extras ti complete the job. Textes à méditer. Shop By Category. We may ask you to confirm your email address first. email address first. At Victoria Plum, we make shopping for your complete bathroom online an easy and enjoyable experience by offering you the following: 14 day no-quibble returns** Exchanges up to 365 days after delivery** FREE collection for exchanged products, within 14 days of delivery*** We may ask you to confirm your email address first. If there was a surcharge on your original delivery (due to additional transport costs), we'll have to apply a similar charge to your collection. If you’re not totally satisfied you can return it within 30 days and we will give you a full refund by … Up to 60% off December Savings, PLUS 20% off ends in. Track My Order Wish List. 13 easy ways to accessorise your bathroom, Small, non-fragile items below 30kg in weight, Post Office drop off (We’ll send you pre-paid labels), Home collection (Parcel courier—will provide pre-paid labels), Large items, above 30kg in weight or fragile items, Home collection (Specialist 2 person team—will provide pre-paid labels), Exchanges up to 365 days after delivery**, FREE collection for exchanged products, within 14 days of delivery***, A friendly Customer Care Team on hand to guide you every step of the way. 5 most common causes of a poor shower experience. Whilst all our products pass strict quality standards, on very rare occasions you may find an item arrives damaged. What is your returns policy? Currently, you can only return items online for a refund. Skip to main content. When you’re ready simply visit this page to start comparing your products. How can I find my order reference? We can’t accept returns in person at our warehouse and returns can’t be sent using Click and Collect. How much does it cost to install a bathroom suite? In line with our returns policy, you can return your items within 14 days of your order being delivered for a full refund, but you are required to pay for the costs associated with the return. The sexiest panties & lingerie. For more details, including any collection charges, view our Returns policy. Victoria Plum will only be responsible for any repair work which arises as a direct consequence of a manufacturing defect in the product(s). How much does it cost to install a shower enclosure? Refunds. For more details, including any collection charges, view our Returns policy. Trade customers, please see Trade Returns policy. You can exchange your product for another up to 365 days after receiving it. device. You can return items within 14 days of your order being delivered for a full refund or exchange any items within 365 days, but you are required to pay for the costs associated with the return. How much does it cost to install bathroom heating? Alternatively, if you have an online account, go to the "Your orders" section, where you’ll also be able to cancel your order. Quick fixes for wheelchair accessible bathrooms. My Order * Required Fields. Basket Checkout. Trade customers please see Trade Returns. returns at our distribution centre. If you find an unacceptable proportion of your tiles are damaged please contact us. Trade Account. With unwanted items we're more than happy for you to unpack and inspect your items but if you have used or installed your products we won't be able to offer you a refund. Returns; Log in; E-mail. Sitemap You can still return your items, but you will need to chat to one of our friendly customer care advisors to do this. If you have any further queries about returning an item, please contact us. Includes accurate dimensions. Let's keep in touch For more details, including collection charges, view our returns policy. Share. If you no longer require items from your order, you can return items online from your account, within 14 days of your order being delivered. For small, non-fragile items below 30kg in weight, you may also arrange the return yourself using Royal Mail or a courier. Trade customers, please see Trade Returns policy. Can I still return items during the COVID-19 pandemic? *Retail customers only. £20 off discount code is only valid with a minimum spend of £349. If you have a technical query it should be directed to a suitably qualified professional, i.e. a corgi registered gas installer or a member of the institute of plumbing. Customer Service How can I contact Victoria Plumb? Jun 15, 2014 - Images de grands peintres et animations. We'll always try to issue refunds as soon as possible and, at most, within 14 days of receiving your returned items. Companies House Companies House does not verify the accuracy of the information filed (link opens a new window) Sign in / Register . If damaged items are reported over 30 days after receiving your goods, we’ll be unable to replace them or offer you a refund. Your bathroom layout - finding room for everything. Adapting a bathroom for disabled or elderly guests. The world's best bras. Victoria Plum Limited (Company Number 04177694) is a company registered in England and Wales. Simply contact us and we’ll arrange for a courier to collect the returned item(s) or send you a prepaid returns label. It’s important to us that you’re happy with your Victorian Plumbing purchase. Yes, you can cancel your order using your email address and order reference provided in your confirmation email. Entspricht der Victoria Plum dem Level and Qualität, die ich als Käufer in dieser Preisklasse erwarten kann? Your Shopping list is loading, this shouldn't take long. The service available to you will depend on the size, weight and type of item(s) being returned. Password. You've already flagged this Kagendo Salisbury 1 review. Victoria Plumb has collected 288 reviews with an average score of 1.36 We charge this small fee to cover the cost of transportation and processing of For more details, including collection charges, view our Returns policy. You can add as many products as you like, there is no limit. This will depend on the size, weight and type of item(s) being returned. Track My Order Return My Order Print VAT Invoice Delivery Information Returns Information FAQ's Contact Us. Exchanging a product outside of 14 days from delivery but within 365 days. Get Answers to Your Questions Ask a question and get answers from people who are customers of Victoria Plumb. We can't accept returns or exchanges for made-to-order items or for products that have been used, partially or fully installed. Your basket is loading, this shouldn't take long. Trade customers, please see Trade Returns … You can return items online from your account, within 14 days of your order being delivered. The most beautiful Supermodels. All VictoriaPlum.com staff are instructed not to give any form of technical advice. VICTORIA PLUM LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity. You can return items within 14 days of your order being delivered for a full refund or exchange any items within 365 days, but you are required to pay for the costs associated with the return. This is 8 characters long and only contains letters and numbers. Returns How is Victoria Plumb returns process? Returns Can I make a change or cancel my return? Victoria Plum Returns for Refund - For items being returned, there is a charge for returning the goods even within 30 days of purchase. Don’t worry, if there isn’t the option to return your items online, this could be due to your VictoriaPlum.com, Bridgehead Business Park, Hessle, HU13 0DG Read Sanderson_ian18's review of the Victoria Plum - www.victoriaplum.com, 52 of 325 Victoria Plum - www.victoriaplum.com reviews, & compare with other DIY Shops & … If you no longer require items from your order, you can return items online from your account, within 14 days of your order being delivered. Privacy and Cookies | As such, we are taking every possible step to ensure our home delivery service is as safe as possible for everyone concerned. Menu Search. Why can’t I return my items online? Made-to-order items will be inspected with you by our team upon delivery. How much does it cost to tile a bathroom? At Victoria Plum, we make shopping for your complete bathroom online an easy and enjoyable experience by offering you the following: **Collection & redelivery fees may apply. Exchanging a product within 14 days of delivery. Reply. © 2020 All rights reserved. Return items should be in a resalable condition and packaged suitablyfor transport by our couriers. Terms & Conditions | Discover what's hot now - from sleepwear and sportswear to beauty products. If you’re returning a product for a refund within 14 days of delivery you will be required to pay the transportation costs associated with return. This will depend on the size, weight and type of item(s) being returned. Privacy policy. We’re unable to offer you a refund on any missing part or item at any time. ***Redelivery fee may apply. A Royal Mail collection will set you back £14.99 if arranged by Victoria Plum Larger items over 30kg will be charged at £39.99 if you choose to use the Victoria Plum service. 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